FAQ

OUR CLOTHING

All our vintage garments are carefully selected second-hand pieces. Each item is inspected and treated with care to ensure it arrives to you in excellent condition.

By choosing vintage, you help reduce waste and give a garment a second life, contributing to a more sustainable and conscious world.

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SIZING

Each garment is a one-of-a-kind piece.
There is only one size available per item, making every piece truly unique.

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RETURNS & EXCHANGES

All items can be exchanged, but we do not offer refunds.

If there is no suitable replacement available at the time, we will issue a voucher for future use. 

 

Any shipping costs related to exchanges will be covered by the buyer.

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SECURE PAYMENT

All online payments made with credit or debit card are 100% secure on our website.

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If you have any questions, feel free to contact us:

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Email: blackvelvetvintageshop@gmail.com 

Instagram: blackvelvet.vintage

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