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Privacy Policy
 

At Black Velvet, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

 

1. Data Controller

Business Name: Black Velvet
Owner: Helena Beltran Martinez-Aguado
Country: Portugal
Email: blackvelvetvintageshop@gmail.com

 

2. Personal Data We Collect

We may collect the following personal information:

  • Name and surname

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment information (processed securely by third-party providers)

  • Order history

  • IP address and browsing data (via cookies)

 

3. Purpose of Data Collection

Your personal data is used to:

  • Process and fulfil orders

  • Communicate with you regarding your purchase

  • Provide customer support

  • Comply with legal and tax obligations

  • Improve website functionality and user experience

 

4. Legal Basis for Processing

We process your data based on:

  • The performance of a contract (order processing)

  • Legal obligations

  • Your consent (cookies and marketing, where applicable)

 

5. Payment Providers

Payments are processed securely through third-party providers such as Stripe and/or PayPal.
Black Velvet does not store or have access to your full payment details.

 

6. Data Sharing

Your personal data may be shared only with:

  • Shipping providers (to deliver your order)

  • Payment service providers

  • Website hosting and ecommerce platform (Wix)

We do not sell or rent your personal data to third parties.

 

7. Cookies

This website uses cookies to ensure proper functionality and improve user experience.

You can manage or withdraw your cookie consent at any time through the cookie banner or your browser settings.
For more information, please refer to our Cookie Policy.

 

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described above and to comply with legal obligations.

 

9. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

To exercise these rights, please contact us at: blackvelvetvintageshop@gmail.com

 

10. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

 

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page.

 

12. Contact

If you have any questions about this Privacy Policy, please contact:  blackvelvetvintageshop@gmail.com
 

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